Returns & Exchanges
At CLOUD-CLOTHING, we want your wardrobe to feel as light as air. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided in our portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.